Wednesday, September 28, 2011

Is your website optimized for smart phones?

So many people today are browsing the internet on smart phones. Even if you don't use one, there are a lot of people out there visiting your website on their phone. In this article we will talk about a great way to optimize your website for smart phones.

Mobile Only Website

The best way to optimize for smart phones is to create a mobile only website. If you don't use a smart phone, you probably haven't seen a mobile only website before.

Example: If you go to www.bestbuy.com on a smart phone you see a completely different website than if you go to www.bestbuy.com on a regular computer.

Why is this? Best Buy has created a "mobile only" version of their website. The website can detect if the user is on a smart phone, and when that happens, they direct them to the mobile only version.

What are some features of mobile only versions?
  • Smaller
  • Fast loading
  • Fewer pictures and graphics
  • Only displays the most important information
  • Contact info and directions very prominent
  • Link back to the full version of website (for users who just really want to see the regular website)
What if I don't have a mobile only version?

Most likely, your website is still accessible to a smart phone. It just won't be quite as easy for them to use your website, and there may be errors. There are a few things that you may have on your website that may cause problems for mobile users:
  • Flash
  • Errors in CSS or HTML
  • Very wide design
  • Frames
  • Nested tables
How to test your website

Here's a link to a mobile simulator - www.opera.com/mobile/demo. If you go there, you can enter in a website address to see how it will look like on the Opera browser for smart phones. For testing purposes, try entering in our website, www.freshlookwebdesign.com. You should get forwarded to our mobile only version.

Most people we talk to are not familiar with the idea of having a mobile only version of their website. However it's a very nice, inexpensive feature to have. If you don't add it now, then it will just become even more important to do so in the coming years as more people get smart phones. We expect it will eventually become standard for every website to have a mobile only version.

Have a question? Call or email at 757-646-7908 or info@freshlookwebdesign.com.

Friday, June 10, 2011

10 Questions to ask before hiring a web designer

"I want a website, but I don't really know what to ask you...can you help me?"

This is the question we hear the most when talking to people who need a website. This article is designed to help some of you who aren't sure which questions to ask.

Here are the 10 most important questions to ask:

1. Can I see your portfolio?

First thing to do is see their work. If a web design firm has websites that you like, then you're off to a good start.

2. What will my fee be after the first year?

Most design firms will charge a fee up front to create the website, and then either a monthly or yearly fee for hosting and maintenance.

Make sure you ask what the estimated cost will be going forward...the initial fee may be reasonable but if you can't sustain it after that then find something cheaper.

3. Can I update my own website?

If you plan on making updates to your website on a regular basis, then it's usually a good idea to do it yourself rather than paying your web designer to do it for you. It can really save you a lot of money down the road.

Read our article here about how to easily update your website.

4. How are we going to make conversions?

This is very often overlooked but extremely important. A conversion happens when a visitor comes to your website and does...whatever it is you want them to do.

For our website, when a person contacts us by phone or email that's a conversion.

So a good answer to this question would be something like:
  • We'll put your phone number at the top of the site so people can easily see it
  • We will feature your upcoming events in a "What's New" rotating slideshow that is visually appealing right on the home page
  • We will make sure that we're pushing people to download your brochure
  • We will have your featured products that are on sale on every page so that people can see them no matter where they are in the website
There are just a few ideas, but a good website doesn't just sit there...it's a revenue generator. Make sure your web designer understands that and has some ideas on how to make it really work.

Read our article about how to create a good call to action button.

5. Can we link my Facebook and Twitter accounts to my website?

For some reason we've talked to a couple people who said their web designer wouldn't do this for them. Or that it would cost a lot of money.

For the record, it takes approximately 20 seconds to link your Facebook or Twitter page to your website.

6. Will my website be Search Engine Friendly?

If a web designer looks at you blankly when you ask this question...run away.

A good response would be something about:
  • Using CSS instead of Tables
  • Using text instead of images
  • HTML valid code
  • Good title tags
  • Adding keywords to the text in key places
Your site doesn't necessarily have to be optimized for the search engines, but it should still be search engine friendly. In other words, you may not be on the first page of Google, but at least you'll get some traffic from Google.

Read our article about how to improve your SEO.

7. Can my website grow if my company grows?

Say your company offers a new product or service. Is your website built in such a way where it can add new buttons without having to redesign the whole thing for a large fee?

Make sure that your website has room to grow.

8. What happens if you disappear?

Everyone's worst nightmare is that their developer will just leave one day and you won't be able to access your website.

If this is a concern, just make sure you ask for a backup copy of the website once every few months or something. It's a legitimate question to ask especially if your web designer is a freelancer. Freelancers are great because of the low cost, but there is risk involved.

9. Are you using a template to design my website?

Some designers use templates when creating a website because it saves them time. Rather than create a unique, custom design they just throw your information into a template.

The problem with templates is that your website may look the same as someone else's. And that's not a good thing.

If you know that's what you're getting and you're paying less, then that's OK. But if you are paying hundreds or even thousands of dollars for a template, then you're probably paying too much.

10. Will you give my website a Fresh Look?

Studies show that unless the term "fresh look" actually appears in a companies name...ok just kidding. In all seriousness, there are a lot of good web design firms out there, just make sure you ask the right questions when getting started. Good luck!

Saturday, May 21, 2011

Easy SEO Checklist

One of the most often asked questions is on the subject of SEO or "Search Engine Optimization". Simply put - how can my website get found on the search engines?

There are a lot of ways to improve your search engine ranking...more than we can put in one little blog post. But here is a helpful little guide for beginners so that you can have the basics down.

1. Use your words

Search engines love content. The more words you have on the page, the more likely the search engines will like your page. This has to be balanced with keeping your website succinct and easy to read for your users, but make sure you have good content on each page describing your products, services, etc.

2. Have a good title tag

Look at the very top of this page - see where it says "Fresh Look Web Design | Easy SEO Checklist"? That is the title tag.

Essentially what you want to do in your Title Tag is put the name of your business, and a very brief description of what you do.

So for example, a fictitious auto mechanic shop in Chicago called Joe's Professional Auto would have a Title Tag something like this:

"Chicago auto mechanic and car repair shop - Joe's Professional Auto"

That way if someone looking for a mechanic in Chicago types "Chicago car repair" into Google...well what do you know, Joe has that exact phrase in his Title Tag.

"Chicago auto mechanic and car repair shop - Joe's Professional Auto"

3. Use text instead of images for links when possible

Search engines can't read what an image says. If possible, use text on a background image instead of just an image. It requires more work and expertise to create that type of link, but in the long run the search engines will thank you.

4. Put physical address on every page

There are indications that Google puts more trust in your site if you include your physical address on every page. It also helps build trust with your customers if they know where you're actually located.

A couple good places to put your address on each page is at the top (http://tidewaterrcd.org/) on a menu on the side (http://www.chincoteaguechamber.com/) or at the bottom (http://www.cross-associates.com/).

5. Link your social media to your website

Every business should at a bare minimum have a Facebook business page. Whether you have just Facebook, or a large number of social media presences, make sure they have a link to your website.

6. Write a good meta description

The meta description tag is a bit of HTML code in the head section of the document. You'll sometimes see the meta description tag in the search engine results pages (SERPs).

What you put in the meta description tag is simply a brief description of your business and maybe some specific information about the page it's on.

Do your best to include a couple good keywords, but make sure it's readable and helpful to your potential visitors. Here's what our meta description says:

Fresh Look Web Design is a full service graphic design and web development company serving Hampton Roads and all of Virginia.

Notice that we not only describe our business, but include some good keywords as well.

7. Put good keywords in your h1 tag

Each page should have a header at the top identifying the page. Search engines specifically look for the h1 tag on your page. It should appear one time and include a keyword if possible.

It's not enough to just have larger, bold text at the top. It specifically needs to be an h1 tag.

8. Use a readable URL

Sometimes when a website is setup in a CMS, the URL's for each page are not search engine friendly. Here's an example of what they might look like:

http://freshlookwebdesign.com/index.cfml?productid=3&categoryid=5 to go/productid/3/categoryid/5

Not very search engine friendly. Instead, it should say something like http://freshlookwebdesign.com/services/small-business-web-design.php

You want to include a good keyword in the URL if possible as well.

Using these tips will go a very long way in making your website search engine friendly. Even if you can't implement all of them, even just a few should improve your position in the search engines and bring more visitors to your website.